Terms & Conditions

Terms & Conditions

General

We reserve the right to make changes to this site and these terms & conditions at any time. Any changes are effective immediately upon posting to the website. If you have any questions regarding these Terms & Conditions, please contact us by email at info@coco.ie

 

Cancellation Policy

We understand that life is busy and appointments will need to be changed or cancelled from time to time. In order to facilitate you and our clients, we kindly ask that you let us know as soon as you can that you will not be able to make your appointment. We have a number of ways that you can easily do this; drop us a message through any of our social chanels, call the salon or send us an email. We currently do not require clients to give any credit card details when booking, and we would like to continue that policy in good faith.

 

Gift Vouchers

COCO Gift Vouchers are valid for 12 months after date of issue. Unfortunately we do not offer refunds or cash exchanges for Gift Vouchers.

 

Privacy Policy

The customer information that we have in our database is reserved for internal use only, we do not sell this information to anybody, it is kept private at all times. If for any reason you require that your personal information be removed from our files at any time, please send an email to info@coco.ie.

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